Order Tracking Glossary
Changes & Cancellations Turnaround Time
Billing File Prep
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1. What is your standard turnaround time?

Our standard turnaround time varies depending on the product. It could range from 1 day to 10 days. Same day turnaround is also available on some products. Each product in the online store will list available turnaround options.

2. How is turnaround time determined?

Once your order has been placed and your print-ready files uploaded and approved by our staff, turnaround time begins. If you have requested a proof, turnaround time begins when we receive approval of your proof. Turnaround times included only business days and exclude weekends and holidays. Turnaround times also do not include shipping times.

3. Where can I pick up my order?

If you have requested customer pickup, once your order is ready, you may do so at our production facility at 902 S Cumberland in downtown Little Rock, AR. We are located at the corner of 9th & Cumberland. Our business hours are Monday through Friday, 7:00am to 5:00pm.

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